Frequently Asked Questions
Everything you need to know about our handcrafted footwear
Are your sandals made from genuine leather?
Yes, all our sandals are handcrafted in Greece using traditional techniques and premium vegetable-tanned chemical-free leather that ages beautifully over time.
How long does international shipping take?
We offer worldwide shipping. Orders are typically processed within 2 business days and delivery takes approximately 3-7 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all packaging and tags attached.
How do I choose the right size?
Our sandals generally run true to size, but we only offer whole sizes. If you are between sizes, we recommend ordering the next size up for the most comfortable fit.
Will the leather soften after wear?
Yes, high-quality natural leather may feel firm initially but will soften and mold to the shape of your foot within a few wears.
Do you offer repairs for your sandals?
We pride ourselves on durability, but we do offer a limited warranty for manufacturing defects. For general wear and tear, we recommend visiting a local professional cobbler.