Returns & Exchanges
We want you to be completely satisfied with your handcrafted sandals; therefore, we offer a 14-day return window from the date of delivery for all unworn and pristine items. Please ensure all original packaging, including the dust bag and brand box, is included to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the sandals in their original box and secure them within a protective shipping carton to prevent damage during transit.
Affix the Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your return package.
Ship and Track
Drop off your package at the nearest authorized courier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing